PUBLIC
SETTING UP / RECOMMENDING AN ACCOUNT
How do I log in to the app?
Copy the username and password you received in your activation email. You can then change the password by going to your profile: « my preferences » « change my password ».
I forgot my password
On the login page, click on « forgot password » : you just need to provide your email address to receive your username and password by email.
I forgot my username
On the login page, click on « forgot password » : you just need to provide your email address to receive your username and password by email.
How do I add a profile picture on propertips ?
Click on « tool » and then on the photo to upload a picture from your phone.
I want to invite friends to join propertips: How do I activate the networker mode ?
Visit our YouTube channel: videos on « how to activate the networker mode on propertips ».
I want to invite a friend to join propertips. How do I do that ?
To add an affiliate on propertips, click on « network » and then on « add an affiliate ». You can also use the download and registration QR codes or send a referral link via SMS, email, or WhatsApp.
CONNECTING WITH PROPERTY CONSULTANTS
I want to send a recommendation to an iad property consultant, how do I proceed ?
Click on the « recommendations » tab. Then select the city where the need is located. Choose the profession, for example, « selling a property ». You can choose the professional of your choice and then enter the client's details.
I only see my sponsor in the list of property consultant.
Indeed, if you send a recommendation in your sponsor's sector, you will only see them in the list: they are your preferred contact in their sector. Outside of their sector, you will see all the property consultant in the selected sector.
I just sent a recommendation. What's next?
The property consultant will contact the client within 48 hours. You can track the progress of the case by going to the « follow-up » and then « my cases » tabs. The partner will keep you informed of the progress of the case, from property valuation to the final signature.
I have a property to sell. Can I recommend myself ?
Yes, you can self-recommend. Go to « recommendations » and check « I am the client » when entering the client's details.
Can I send recommendations to different countries ?
Yes, of course. The list of countries open to propertips is available in the drop-down menu in the 'recommendations' and then 'where is the need' tab: you can choose the country and city to find the best iad property consultant in the area.
MY COMPENSATION
I want to cash out my earnings, how can I do that ?
To cash out your propertips earnings, go to the app, click on 'follow-up', then 'my compensation', and finally 'cash out'. After entering the partner's details, you will need to validate the contract, provide your banking information, and validate the transfer request.
I've just requested my transfer. How many days will it take to receive it ?
The transfer will be processed within a maximum of 10 days after the transfer request.
APP UPDATES
Will my app update automatically ?
Your app will update automatically if you set up this function in your phone's settings. Tutorials are available on our YouTube channel 'propertips TV' to help you configure automatic updates.
I've heard about new features, but I don't see them on my app.
Have you considered updating your app? Tutorials are available on our YouTube channel 'propertips TV' to assist you in setting up automatic updates.
How do I update my app on the Apple Store?
Tutorials are available on our YouTube channel 'propertips TV' to help you configure automatic updates.
How do I update my app on Android ?
Tutorials are available on our YouTube channel 'propertips TV' to help you configure automatic updates.
FOR IAD PROPERTY CONSULTANTS
CONNECTION/ACCOUNT
I forgot my password on the login page
click on 'Forgot password'. You will need to enter your email address, and you will receive your username and password by email.
I forgot my username on the login page
click on 'Forgot password'. You will need to enter your email address, and you will receive your username and password by email.
I already had a propertips account. I am becoming an iad property consultant. What happens ?
Everything is automated: When you sign up with iad, your propertips 'affiliate' account will be transformed into a 'partner' account. Upon activating your iad account, you will need to answer a questionnaire to activate your partner account. Note: Your propertips sponsor will remain the one who offered you the affiliate account.
I already had a propertips account. I am becoming an iad property consultant.
Why didn't my propertips account transform into a partner account ? What should I do ?
It is possible that the merger of the two accounts failed (for example, due to identical names at propertips or iad). In such a situation, you can send an email to contact@propertips.com. Our team will manually merge the two accounts.
I'm leaving iad, what happens to my propertips account ?
You will, of course, keep your 'affiliate' propertips account. Everything is automated. Your account will automatically change from a 'partner' account to an 'affiliate' account. You can continue to use the app and send recommendations.
MY PROFILE (iad property consultant)
I just joined iad. How do I update my profile on propertips ?
By clicking on the 'tools' tab, you can customise your account (add a profile picture, provide your banking information, etc.). Also, remember to update your partner profile (sector, services, languages): the more complete your profile, the more chances you have of being chosen.
I want to be visible in the 'iad Overseas' section.
To join Overseas, you must be certified by iad. Visit Playiad: You will find all the information you need to obtain certification.
How can I view the reviews I have received and given ?
To check your received reviews, go to 'tools' and then 'my partner reviews'. You can also check the reviews you have given in 'my affiliate ratings'.
I want to create my propertips mini-site.
You can create your mini-site by going to the 'my account' tab, 'my partner profile', and then 'my web showcase'.
How can I collect propertips reviews ?
You have two ways to collect reviews: The first is by receiving recommendations. One sale equals one review. The affiliate must leave a review for you to cash out their earnings. The second is by giving recommendations: Your fellow iad property consultant can rate you based on the quality of the recommendation.
How do I configure my services ?
In 'tools' and then 'my partner profile': You will see that the 'property sales' category is automatically checked. We leave it up to you to receive recommendations for 'property searches' and 'candidate recommendations'. Remember to activate them if you want to be visible in these two categories.
MATCHMAKING
I want to send a recommendation to an iad property consultant, how do I proceed ?
We invite you to watch the video titled « How to make a recommendation in networker mode » Click on the « recommendations » tab. Then select the city where the need is located. Choose the profession, for example, « selling a property ». You can choose the professional you prefer and enter the client's details.
I only see my sponsor in the list.
if you send a recommendation in your sponsor's area, you will only see them in the list: they are your preferred contact in their area.
I just sent a recommendation. What's next ?
The property consultant will contact the client within 48 hours. You can track the progress of the case by going to the 'follow-up' and 'my cases' tabs. The partner will keep you informed of the progress of the case, from the property valuation to the final signature.
I have a property to sell. Can I recommend myself ?
Yes, you can recommend yourself. Go to 'recommendations' and check 'I am the client' when entering the client's details.
Can I send recommendations to different countries ?
Yes, of course. The list of countries open by propertips is available in the dropdown menu under the 'recommendations' and 'where is the need' tabs: you can choose a country and city to find the best iad property consultant in the area.
I'm sending a 'become a property consultant' recommendation outside my sponsor's area, but I only see them in the list.
For 'become a property consultant' recommendations: the nearest iad sponsor in your upline at propertips receives the candidate, regardless of the area.
JOBS WITH BENEFITS
Is the propertips app free for professionals?
Yes, the app is 100% free. Professionals can set up discounts in pounds or percentages for propertips users.
What is a benefit?
A benefit is a discount that a professional can set up from their partner profile, in pounds or as a percentage, and for a chosen duration.
I am an iad property consultant: What do I gain from adding a professional on propertips?
There is no MLM (Multi-Level Marketing) compensation for jobs with benefits. This allows you to showcase quality professionals, increase your community, or create synergies among users.
How can I recommend a professional on propertips?
Click the 'recommend a professional' button and fill in the fields. You will need to leave the professional's first review before validating. The professional will receive an email on how to activate their partner account.
For a professional, how can they activate their propertips account?
Add a profile picture
Three cover photos
Write a description/complete their profile
Answer a questionnaire to familiarise them with the app
Upload a business registration number to the application
Professional insurance
Can I be listed in multiple professional categories ?
No
Can we register a partner even if they are not the company's manager ?
Yes
I am a propertips professional. I received a call from a propertips affiliate. Should I do anything ?
Propertips gives you visibility and allows you to manage your client base independently.
I am inviting a professional who already had an affiliate account. Does he become my affiliate ?
No, he will remain with his sponsor. But of course, you can propose him to the community.
I want my company name to appear, is it possible ?
You can indicate it in the description, but propertips has chosen that everyone be listed with their first and last name. We recommend a person and not a company.
My professional category does not exist ?
Send an email to contact@propertips.com to create it.
Catchment area. Can I be listed nationwide ?
No, the scope depends on the category (consult with Benoît to ensure an even distance for everyone ?).
Can I deactivate my professional account at any time ?
Yes, you can deactivate your account at any time, without notice.
How can I find the list of available professions ?
Go to 'recommend a professional' and you will have access to the dropdown list of all professions. If your profession is not on the list, send an email.
AFTERWORK
I want to participate in an Afterwork:
Go to the 'tools' tab, then 'Events': you will find a list of all propertips Afterworks that you can filter by country, date, etc.
I want to organise an Afterwork:
Go to the 'tools' tab, then 'marketing' to download the Afterwork support materials. The method is available at the end of the slides.
We recommend getting in touch with an authorised propertips trainer who can provide information and assist you in preparing for your first Afterwork. In 'tools', 'authorised trainers', you will find a map with all the authorised trainers in the network. Click on a trainer's photo near you to get their contact information.
TOOLS / TRAINING
Where can I find the link to Karim's webinar ?
To attend Karim's webinar, which takes place on the 3rd Tuesday of each month, go to the app in 'my tools', 'my account', 'Karim's webinar link'.
How can I participate in a propertips training for iad property consultant ?
The list of propertips training sessions for iad property consultant is available on PLAYIAD 'CLUB BUSINESS.' To find them, type 'PROPERTIPS WORKSHOPS' in the search bar.
How can I find an propertips trainer near me ?
In 'tools,' 'propertips trainers,' you will find a map with all the propertips trainers in the network. Click on a trainer's photo near you to get their contact information.
Where can I find explanatory videos about propertips ?
In the 'media' tab, several videos are available to assist you and help you master the propertips tool.
How can I configure my fee schedule ?
Go to 'tools', then 'simulators' to configure your fee schedule. You can set it up in either a fixed amount or a percentage, and then calculate your fees from a gross or net selling price.
COMMUNICATION
Where can I find propertips visuals and videos to share ?
Many visuals are available on the Facebook page: « propertips UK
Customised visuals are also available in your propertips app, under the 'tools' tab, then 'customisable visuals'.
Propertips videos to share can be found on the YouTube channel: « propertips TV UK
I want to order propertips roll-ups and beach flags :
Templates are available from your propertips intranet (computer), under the « information » / « documents » / « marketing » tab. You can then send them to the printer of your choice.
For iad property consultant, go to playiad / iad shop, then select the « propertips by iad » tab.
I want to order propertips flyers :
For iad property consultant, go to playiad / iad shop, then select the « propertips by iad » tab.
I want to order propertips goodies :
The « propertips by iad » logo for creating goodies is available on your propertips intranet (computer), under the « information » / « documents » / « marketing » tab.
For iad property consultant, a number of propertips goodies are available on iad goodies. Go to playiad / iad goodies, then select the « propertips by iad » tab.
I want to create my own communication materials :
Official visuals distributed by propertips should be preferred if you want to avoid the propertips validation process.
Your own creations may be accepted if they are materials that have not yet been offered by propertips. In this case, you will need to send it to communication@propertips.com to obtain validation for your material.
On your propertips intranet (from your computer), you have access to the graphic charter and the « propertips by iad » and « afterwork by propertips » logos. They are also available in your propertips app, under the « tools » and « marketing » tabs.
For iad property consultant, you will find all the information you need to communicate effectively about propertips on playiad / the guide for effective communication, under the « propertips » tab.
APP UPDATES
Will my app update automatically ?
Your app will update automatically if you have configured this function in your phone's settings. Tutorials are available on our « propertips TV » YouTube channel to help you set up automatic updates.
I've heard about new features, but I don't see them in my app.
Have you tried updating your app? Tutorials are available on our « propertips TV » YouTube channel to help you set up automatic updates.
How can I update my app on the Apple Store ?
Tutorials are available on our « propertips TV » YouTube channel to help you set up automatic updates.
How can I update my app on Android ?
Tutorials are available on our « propertips TV » YouTube channel to help you set up automatic updates.